Air Park Pro
Who we are
Air Park Pro Ltd is a UK airport parking booking agent for Heathrow and Luton. Company number 14760402. We are not the on-site operator: you book with us, and a service provider meets you and parks your car. At Heathrow we offer Park & Ride, Economy, Premium and Business Class Meet & Greet. At Luton we offer Economy and Premium Meet & Greet. Our Heathrow service providers are IAPA certified. You get insured drivers and timestamped condition and odometer photos. Prices vary by date, so check live rates.
Air Park Pro Ltd is a UK airport parking booking agent. We work at two airports only: London Heathrow (LHR) and London Luton (LTN). We match you with an APP Certified provider and handle your booking and payment.
We are not the car park operator. When you book with us, we arrange your parking with an independent provider in our network, and that provider carries out the service: meeting you, driving your car and keeping it safe while you are away. Your contract for the parking service itself is with that provider, and we handle your booking and payment.
You have one point of contact: if anything changes or goes wrong, you speak to us, and we deal with the provider.
- Booking handled by Air Park Pro
- APP Certified providers
- Clear fees before you pay
Air Park Pro
What APP Certified means
Every provider we book with must meet our APP Certified standard.
- Park Mark awarded compounds with CCTV and secure fencing.
- Insured drivers.
- Timestamped photos of your car’s condition and odometer at handover and return.
- At Heathrow, our providers are IAPA certified.
Air Park Pro
Air Park Pro
Our services and pricing
At Heathrow we book four services:
- Park & Ride: park at a secure compound outside the ULEZ and take a shuttle to the terminal, about 15 minutes to T5 and about 20 minutes to T2 and T3, subject to traffic. Not available for Terminal 4.
- Economy and Premium Meet & Greet: a driver meets you at the terminal and takes your car to a secure compound.
- Business Class Meet & Greet: covers the Drop-Off charge and car park charges, a complimentary EV charge and a car wash.
Short Stay car park charges are included on every Heathrow service. Terminal 4 Short Stay is closed, so all Terminal 4 Meet & Greet meets at the Terminal 4 Long Stay car park, and car park charges are included. Heathrow is inside the ULEZ, and we do not cover the ULEZ charge on any service. If your vehicle isn’t ULEZ-compliant, the daily charge is yours to pay to TfL.
At Luton we book Economy and Premium Meet & Greet. Your driver meets you at the designated meeting point. On Economy, a £10 entry fee and a £10 exit fee are paid by you to the provider. On Premium, barrier fees are included for up to 15 minutes.
Transparent pricing. Prices vary by date, so please check live rates for your trip. Your quote shows what is included before you pay, and fees that are yours, such as ULEZ or Luton Economy barrier fees, are stated clearly.
Contact us and complaints. Phone: 020 8176 2777. WhatsApp: +44 7424 485242. Email: info@airparkpro.co.uk or support@airparkpro.co.uk. If you are unhappy with any part of your booking, please contact us first by email at support@airparkpro.co.uk, by phone or on WhatsApp. We aim to investigate and resolve complaints within 14 business days. If you notice any damage to your car, report it to the driver when you collect it, before you leave the meeting point or compound, and keep your own timestamped photos from handover. Our terms and conditions set out the full process.
Company details. Air Park Pro Ltd is a private limited company registered in England and Wales, company number 14760402.