Privacy Policy for Air Park Pro Limited
Last Updated: [Date of publication, e.g., October 12, 2025]
1. Introduction Welcome to Air Park Pro Limited (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights regarding your data when you use our website, www.airparkpro.co.uk (“our site”), and our services. Air Park Pro Ltd is the data controller for the information you provide. Our company number is 14760402 and our registered address is 28 Hadden Way, Greenford, UB6 0DH.
2. What Data We Collect We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number.
- Booking Details: Travel dates, times, departure and arrival terminals, and flight numbers.
- Vehicle Information: Vehicle make, model, colour, and registration number.
- Payment Information: Payment details are processed securely by our third-party payment providers (e.g., Stripe, PayPal). We do not store your full card details.
- Technical Data: IP address, browser type, and version, time zone setting, operating system, and platform when you visit our site.
3. How We Use Your Data We use your information for the following purposes:
- To Fulfil Your Booking: To process your booking, take payment, and provide you with the parking service you have requested.
- To Share with Service Providers: We act as a booking agent. To provide the service, we must share your necessary booking and vehicle details with our vetted, APP Certified service providers (e.g., Ten Ten Parking). We only share the information required for them to perform the service.
- To Communicate With You: To send you booking confirmations, pre-travel reminders, return instructions, and to respond to your inquiries.
- To Improve Our Services: To analyse website traffic and user behaviour to improve our website and service offerings.
4. Legal Basis for Processing We process your personal data on the following legal bases:
- Contract: Processing your data is necessary to fulfil the booking contract we have with you.
- Legitimate Interests: We have a legitimate interest in using your data for administrative purposes, improving our services, and communicating with you.
- Consent: Where required by law, we will ask for your consent to process your data (e.g., for marketing communications).
5. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Our website is secured with SSL technology, and access to your data is restricted to those who have a business need to know.
6. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights Under UK data protection law, you have rights including:
- Right of access: To request a copy of the information we hold about you.
- Right of rectification: To correct data that we hold about you that is inaccurate.
- Right to be forgotten: To ask for your data to be erased.
- …and other rights. To exercise these rights, please contact us at info@airparkpro.co.uk.
8. Cookies Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience and also allows us to improve our site. For detailed information on the cookies we use, please see our Cookie Policy.
9. Contact Us If you have any questions about this privacy policy, please contact us at: Air Park Pro Limited Email: info@airparkpro.co.uk Address: 28 Hadden Way, Greenford, UB6 0DH